Refund policy

Returns
If your order does not meet your expectations, please don't hesitate to contact us.  To do so, please email info@backyardmeats.ca, providing your name, order number, along with a detailed description about the nature of the issue.  While we can't accept returns or offer refunds, we are committed to resolving your concerns.  Our customer support team will generate a ticket number and respond within two business days.  Rest assured, we will do everything in our power to rectify the situation and ensure your satisfaction.